Retain, Train, Succeed: Knowledge-Driven Business Excellence
With robust knowledge management features, BizPortals 365 helps you get an extra edge over your competitors in this fierce market. Effectively capture, store, access, share, and manage critical knowledge all in one place.
Dedicated wiki center: Learn, collaborate, and innovate together
Get access to a dedicated wiki site to store and categorize critical business documents, training manuals, policies, guidelines, FAQs, cheat sheets, and technical project information for better knowledge transfer and professional development of your employees.
- Create different categories and subcategories for better accessibility
- Organize your wiki page effectively using a content hierarchy
Complement your workforce's skills with comprehensive knowledge articles
Bring all your knowledge articles together to make your employees’ jobs easier. Create a dedicated section in the wiki site to store your policies, guidelines, and technical information for improved business processes.
- Add attachments to knowledge articles or modify them anytime
- Set up a separate SharePoint page for users to interact with articles
Getting employees self-reliant with ready FAQs
With BizPortals 365, you can easily create a detailed FAQ section to address employees’ everyday concerns. Reduce your support team’s workload with a self-service section allowing employees to access streamlined solutions anytime.
- Group your FAQs under different labels for improved results
- Add a brief description, summary, image, or link for better clarity
The easiest way to manage your knowledge documents
Experience robust document handling capabilities with centralized, secure, and accessible document repositories. Enhance productivity and efficiency with features such as a powerful search mechanism, metadata integration, document tagging, versioning, and co-authoring.
- Create, store, manage, share, and classify knowledge documents securely
- Set permissions for individual documents, folders in a library, or libraries itself
Unify experts: Optimizing knowledge transfer to fresh recruits
Let your employees collaborate with seasoned professionals to understand their roles better in the organization. Easily create and manage topics, allowing your staff to ask questions and assign subject matter experts to respond aptly.
- Notify experts automatically when questions are posted
- Easily check the status and categorize them by topic, tag, or date
Future-proof your workplace with BizPortals 365. Leverage robust knowledge sharing and management features to stay ahead of competitors.