Empowering IT Teams: The Key Benefits of Using a SharePoint-Based Intranet for IT Industry

The role of IT has changed over time from simply responding to technology requests. Modern IT firms play a central role in bringing value to businesses, such as managing growing amounts of data, cybersecurity, improving information governance programs, managing a disparate patchwork of systems, and similar tasks. It becomes very important for IT companies to work on a central system that allows the whole organization to communicate with ease and access information securely, unrestricted by size, device, or global workforce.

Using modern SharePoint intranet for IT companies eliminates communication silos across teams, boosts collaboration, increases productivity, and improves company culture while providing them with a centralized platform to connect, share, and stay informed- wherever you are. Explore the top benefits of implementing an intranet for IT firms and its transformative role in maximizing workforce efficiency.

Top Benefits of SharePoint-Based Intranet for IT Industries

1. Secure document management and accessibility 

IT firms generate many documents like source code files, bug reports, IT policies and procedures, compliance documents, and more, which need to be managed by an efficient system. Document libraries offered by SharePoint-based IT intranet are dedicated repositories to store, organize, share, and access files at the time of need. Also, added features like document versioning help you keep track of various versions and allow you to restore them in case of errors. You can even set up workflows for document approval and collaborate on documents digitally.

2. Self-service tools

IT intranet comes with self-service tools like automated forms for processing requests and reporting problems, FAQs and a knowledge base to address common questions and provide solutions, and training videos to help skill enhancement programs. While facilitating organizational knowledge management, this self-help approach also eliminates the need for your IT staff to spend time servicing and supporting employees with these daily, menial issues.

3. Robust security and data backups

The IT department is entrusted with developing and maintaining security protocols within a company. They spend hours installing and upgrading security software on servers and staff machines, planning and taking backups of critical and non-critical user data, and sanctioning apps. An IT intranet, when integrated with Microsoft 365, comes with Microsoft security and backup features, which ensures that your documents and other information are well protected.

4. Automated business processes and shortened approval cycles

An IT intranet helps automate standard and time-consuming processes and simplify business operations. It offers a variety of paperless and user-friendly forms, such as Time Off Request and Expense Reimbursement that can easily be configured for single or multi-stage routing and approvals. This drastically reduces approval times since digital forms do not get lost or buried, and the system sends reminder emails when there is a delay in the process.

5. Easy and quick information distribution

The alert and announcement feature facilitates the dispersal of information related to system maintenance, downtime, upgrades, etc. Since important alerts always stay at the top of the page, they ensure that employees are informed, unlike when emails are missed because they get buried in clutter. Also, information can easily be targeted to specific audiences if it contains sensitive content.

6. Advanced search capabilities 

An IT intranet built on Microsoft 365 offers a powerful search mechanism, making it easy to find information. Users can easily search for documents, forms, events, and tasks. Documents can be tagged, categorized, marked as favorites, and pinned for easy discovery, which tremendously reduces the need for a large research staff to dig for information. This saves your employees from the hassles of hunting down the right information at the right time.

7. Robust project management

Besides centralizing project resources, an IT intranet helps teams collaborate on them quickly. From efficient resource allocation to monitoring and tracking dependencies, it offers modern task management techniques like Kanban board and Gantt chart for higher project success. For an IT project, let’s say a mobile application development project, users can create a dedicated project site, assign tasks, view summaries, set deadlines, and easily track progress or even create subprojects for greater visibility—all in one place.

Investing in an IT intranet is not just a smart choice but a strategic decision. And the BizPortals 365 intranet is a wise choice for IT firms striving to propel their workplace productivity, collaboration, and efficiency to new heights.